Faqs
Frequently Asked Questions (FAQs)
Find answers to common questions about shopping at HNH GLAM STUDIO.
Orders & Shopping
-
Which brands do you carry? We offer a curated selection from top Pakistani brands, including Sapphire, Nishat, and Saya, along with other premium labels.
-
Are your products authentic? Yes, we guarantee that all items sourced from brands like Nishat, Sapphire, and Saya are 100% authentic.
-
How can I place an order? You can shop directly through our website 24/7. Simply add your favorite items to the cart and follow the checkout process.
Shipping & Delivery
-
How long will it take to receive my order? Our standard delivery time across Pakistan is 3 to 5 business days.
-
Do you charge for shipping? No, we offer Free Shipping on all orders throughout Pakistan with no minimum purchase required.
-
Can I track my order? Yes. Once your order is dispatched, you will receive a tracking number to monitor your shipment.
Returns & Exchanges
-
What is your return policy? We offer a 14-day return window from the date of delivery.
-
What are the conditions for a return? Items must be unused, unwashed, and have all original tags and packaging intact.
-
How do I start a return or exchange? Please contact us via WhatsApp at 03299878804 or email hnhglamstudio@gmail.com to initiate the process.
Contact Information
-
How can I reach customer support? You can email us at hnhglamstudio@gmail.com or call/WhatsApp us at 03299878804.
-
What are your support hours? Our team is available Monday through Saturday, from 10:00 AM to 8:00 PM.