Faqs

Frequently Asked Questions (FAQs)

Find answers to common questions about shopping at HNH GLAM STUDIO.


Orders & Shopping

  • Which brands do you carry? We offer a curated selection from top Pakistani brands, including Sapphire, Nishat, and Saya, along with other premium labels.

  • Are your products authentic? Yes, we guarantee that all items sourced from brands like Nishat, Sapphire, and Saya are 100% authentic.

  • How can I place an order? You can shop directly through our website 24/7. Simply add your favorite items to the cart and follow the checkout process.

Shipping & Delivery

  • How long will it take to receive my order? Our standard delivery time across Pakistan is 3 to 5 business days.

  • Do you charge for shipping? No, we offer Free Shipping on all orders throughout Pakistan with no minimum purchase required.

  • Can I track my order? Yes. Once your order is dispatched, you will receive a tracking number to monitor your shipment.

Returns & Exchanges

  • What is your return policy? We offer a 14-day return window from the date of delivery.

  • What are the conditions for a return? Items must be unused, unwashed, and have all original tags and packaging intact.

  • How do I start a return or exchange? Please contact us via WhatsApp at 03299878804 or email hnhglamstudio@gmail.com to initiate the process.

Contact Information

  • How can I reach customer support? You can email us at hnhglamstudio@gmail.com or call/WhatsApp us at 03299878804.

  • What are your support hours? Our team is available Monday through Saturday, from 10:00 AM to 8:00 PM.